Stop Paying Duty Before You Have To.

ACE Group operates a licensed customs bonded warehouse in Otay Mesa, San Diego — minutes from the border — where your ecommerce, B2B, and dropship fulfillment can run without paying duty until inventory actually enters U.S. commerce. Sometimes, it never has to.

ACE Group operates a licensed customs bonded warehouse in Otay Mesa, San Diego — minutes from the border — where your ecommerce, B2B, and dropship fulfillment can run without paying duty until inventory actually enters U.S. commerce. Sometimes, it never has to.

WHAT IS A BONDED WAREHOUSE:

A bonded warehouse is a secure facility, licensed and supervised by U.S. Customs and Border Protection, where imported goods can be stored — and in many cases repackaged, labeled, or lightly assembled — before duty is owed. Duty is deferred until the goods formally enter U.S. commerce, and if they’re re-exported instead, to Mexico for example, duty may never be owed at all. Most fulfillment companies cannot offer this, because most fulfillment companies are not a licensed customs brokerage. ACE Group is.

THREE SERVICES, ONE BONDED FACILITY:

Fulfillment & Pick-and-Pack: Store, pick, and pack your inventory under bond, with duty deferred until orders actually ship into U.S. commerce. Direct-to-consumer order fulfillment, subscription box fulfillment, and full flexibility to scale your DTC operation, all under the same bonded roof.  Light Assembly Under Bond: Kit, label, and lightly assemble products while they are still in bond, before duty liability is triggered — including kitting and other value-added services (VAS) already part of ACE Group’s fulfillment capability.  Dropshipping From Bond: Ship directly to your customers, including across the border into Mexico, from a bonded, border-adjacent facility with brokerage already built in. B2B order fulfillment with fully integrated EDI/API platforms and cross-docking are handled the same way — one bonded facility, one accountable partner.

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Direct to consumer order fulfillment
• Flexibility to scale up your operation DTC.
• Pick and Pack.
• Subscription box order fulfillment.
• Kitting / VAS (Value Added Service).

Client Experience
• High level client services support.

B2B order fulfillment
• Fully integrated EDI / API platforms.

Logistics Management
• Cross docking.
• DMI optimization.

Otay Mesa sits on one of the busiest commercial border crossings in the country. If your business ships into Mexico, needs fast turnaround on cross-border orders, or simply wants inventory positioned closer to where it is actually needed, ACE Group’s location is not a convenience — it is the whole point.

Find Out What Bonded Status Is Actually Worth to You.  Every shipment is dutiable today — there is no more shipping small and skipping duty. Talk to ACE Group about what deferring or avoiding that duty could mean for your business.

Operating from our host warehouse in San Diego and satellite facilities, we offer clients fast shipping across the U.S. and the world.

Our Performance.

    99.7%+

Lean Six Sigma accuracy

24/7

Personalized client support

152

US ports of entry covered

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"The Automated Custom Experts Group team handles our product professionally, timely, and is responsive to our needs and policies.
I enjoy working with everyone there and I’m especially pleased to add that any issues or damage is reported immediately. Any requests are taken care of promptly. Thanks to your team for the service."

Gerald Searcy/World Wide Technology
Cross Dock Project Manager – West

"Our partner, The ACE Group, has allowed us to commit to our core values with a Customer-first attitude to provide superior service in fulfilling our customers' needs. By being flexible to our needs to customize our experience and providing more than a service, The ACE Group has become an extension of our fulfillment operations."

Sam Sinai
DECO LIGHTING | CEO

"YOU GUYS ARE WONDERFUL and HAVE BEEN GREAT!!
Your team is excellent! I cannot praise you more on the response times and providing us the information.
Thank you"

Tina Mullen
Purchasing, Nutraceuticals International Group

Every import operation is different. Tell us what you are moving, where it is coming from, and what is working or not working right now. We will come back to you with a clear picture of how ACE Group fits — no obligation, no runaround.

Tell us what you import, where from, and what your operation looks like today. We will tell you exactly where ACE Group fits — and what that means for your costs, your timeline, and your peace of mind.

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